Nownix Labs / Legal

Privacy Policy

Last updated June 2026

Information We Collect

We collect information you provide directly to us, including name, email address, shipping address, institution or laboratory affiliation, and payment information. We also collect standard server log information and analytics data when you visit our site.

How We Use Your Information

We use your information to process orders, send shipping confirmations and tracking updates, respond to support inquiries, and comply with legal obligations. We do not sell your personal information to third parties.

Payment Information

Payment card information is processed by our payment processor and is never stored on Nownix Labs servers. We receive only a transaction confirmation and partial card details for order records.

Cookies & Analytics

We use cookies and similar technologies to analyze site traffic and improve user experience. You may disable cookies in your browser settings, though some features of the site may not function properly without them.

Data Retention

We retain order and account information as required by law and for the purposes of providing customer support. You may request deletion of your personal information by contacting us at privacy@nownix.com.

Third-Party Services

We use third-party services for payment processing, shipping logistics, and analytics. These services have their own privacy policies and we encourage you to review them.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact privacy@nownix.com. We will respond to all requests within 30 days.

Contact

If you have questions about this Privacy Policy, contact us at privacy@nownix.com or by mail at Nownix Labs, LLC, Wilmington, DE.